An important update from Robbie

November 2022

Dear patient,

It is with sadness that I write to you today to let you know that as of January 2023 I will no longer be providing NHS dental treatment. This change will affect patients who are currently registered with me under the NHS. I wish it was possible for everyone to receive a more personal message, phone call or chat in person, but unfortunately this is logistically not possible. I want to update you now on what is happening at the practice and what your options are.

The decision for me to move away from the NHS at this time has not been taken lightly. I am very grateful to all who have come to see me, some of you have been coming for your regular care, and putting up with me frequently running late, for the best part of 20 years. Some of you have followed me from our sister practice in Renfrew and some even from when I was an associate at practices in Jordanhill and Mosspark!

Over the years I have always strived to provide the best possible level of care for my patients, whether that has been through NHS or private dentistry. We have now reached the point where the NHS framework is an increasingly difficult and stressful system to continue in, both as a practising dentist and as a small business. So, for many reasons, it is now right for Mount Florida Dental that I move out of NHS dentistry while our other dentists continue the commitment to the NHS.

This means I will be able to continue to provide the highest level of care for my patients and will allow me more time in surgery to uphold the high standards I have, and you expect, when you come to see me for your dental treatment. I can’t guarantee I won’t still occasionally run late, but I can guarantee I'll still talk as much as I do when you are in my surgery!

I hope that those of you who have been registered with me as an NHS patient will consider continuing to come see me at Mount Florida Dental for you dental care either as a member of our Mount Florida Dental Plan, Denplan or as a ”Pay As You Go” private patient. More detailed information about these options follows at the end of this letter.

Although the practice books have been closed for some time to new NHS patients, some of my colleagues will take on any of my patients who wish to remain as NHS patients. I will of course finish any NHS treatment plans already started and will continue to see any children under the NHS for my patients who remain with me. Thank you for your understanding in this decision and I hope to continue to be your dentist out with the NHS.

Kind regards,

Robbie Martin

WHAT ARE MY OPTIONS ?

A. Continue your dental care with Robbie:

1.Private patient Pay-As-You-Go.

Pay for your treatment as and when you attend.

What do I need to do? Nothing, just let us know you wish to see Robbie as a private patient when you make your next appointment.

2. Join the practice plan.

From £15 a month you can join the practice plan which includes exams, x-rays, emergency appointments and two hygiene visits. You can also chose additional options such as extra hygiene visits or include the cost of dental treatment. Information about this is attached and can also be found here www.mountflorida.dental/html/dental_plan.html.

What do I need to do? Please call or email the practice if you wish to discuss or join this plan and set up a direct debit.

3. Join as a Denplan patient.

Similar to the plan, but done through the company Denplan and includes the cost of dental treatment, hygiene visits and world wide dental cover. See www.denplan.co.uk for more information.

What do I need to do? Please call or email the practice if you wish to discuss or join this plan and set up a direct debit.

B. Continue as an NHS patient at Mount Florida Dental.

Your NHS registration will be transferred from Robbie to one of our other dentists at Mount Florida Dental. Allocation to which dentist will depend on availability.

What do I need to do? Nothing, this will happen automatically in January and you do not need to do anything. Next time you call for an appointment you will be booked in with one of our associate dentists at the practice.

C. Register a different practice.

What do I need to do? If you register at another NHS dental practice the health board automatically deregisters you from our practice and transfers your registration to the new practice.

 

If you have any questions about anything in this letter please email us at enquiries@mountforida.dental or call us on 0141 6321634 .