An important update from Robbie
It is with sadness that I write to you today to let you know that as of January 2023 I will no longer be providing NHS dental treatment. This change will affect patients who are currently registered with me under the NHS. I wish it was possible for everyone to receive a more personal message, phone call or chat in person, but unfortunately this is logistically not possible. I want to update you now on what is happening at the practice and what your options are.
The decision for me to move away from the NHS at this time has not been taken lightly. I am very grateful to all who have come to see me, some of you have been coming for your regular care, and putting up with me frequently running late, for the best part of 20 years. Some of you have followed me from our sister practice in Renfrew and some even from when I was an associate at practices in Jordanhill and Mosspark!
Over the years I have always strived to provide the best possible level of care for my patients, whether that has been through NHS or private dentistry. We have now reached the point where the NHS framework is an increasingly difficult and stressful system to continue in, both as a practising dentist and as a small business. So, for many reasons, it is now right for Mount Florida Dental that I move out of NHS dentistry while our other dentists continue the commitment to the NHS.
This means I will be able to continue to provide the highest level of care for my patients and will allow me more time in surgery to uphold the high standards I have, and you expect, when you come to see me for your dental treatment. I can’t guarantee I won’t still occasionally run late, but I can guarantee I'll still talk as much as I do when you are in my surgery!
I hope that those of you who have been registered with me as an NHS patient will consider continuing to come see me at Mount Florida Dental for you dental care either as a member of our Mount Florida Dental Plan, Denplan or as a ”Pay As You Go” private patient. More detailed information about these options follows at the end of this letter.
Although the practice books have been closed for some time to new NHS patients, some of my colleagues will take on any of my patients who wish to remain as NHS patients. I will of course finish any NHS treatment plans already started and will continue to see any children under the NHS for my patients who remain with me. Thank you for your understanding in this decision and I hope to continue to be your dentist out with the NHS.